The B3 post-occupancy evaluation (POEs) measures occupants' satisfaction with the indoor environmental quality (IEQ) of their physical environments. If your building is enrolled in the B3 Guidelines project tracking, you are required to complete a post-occupancy evaluation (POE). Researchers with the College of Design and Center for Sustainable Building Research have developed an online POE survey (called the Sustainable Post-Occupancy Evaluation Survey—SPOES) that is free for use with B3 buildings. And, we do it for you!
When your building has been occupied for about 9 months (longer is fine—it just can't be sooner), it's time to do the POE! Please contact us (firstname.lastname@example.org), and we'll get started. Reading through the rest of the SPOES information will be helpful to understand our data collection, analysis, and reporting process.
The SPOES team works with a site survey coordinator—an individual appointed by you—to send the online survey to building occupants. We do the rest! The research team collects the data, analyzes the results, and provides a summary report to project stakeholders. The final report is also published on the online B3 Case Studies Database along with other building performance data.
SPOES is aimed at demonstrating real outcomes from sustainable design guidelines. We ask occupants questions about their satisfaction with the IEQ categories regulated by the B3 guidelines. Additional questions are included about their demographics, type of workspace, commuting behaviors, and physical activity. See About the Sustainable Post-Occupancy Evaluation Survey (SPOES) for a more detailed explanation.
Two assessments are required: one after 9 months of occupancy and one after 18-months of occupancy. Buildings may be exempt from the SPOES process if they have a small number of occupants or are a building type for which we have not yet developed a survey.
Analysis of the results informs business and building owners, architects, interior designers, and facility managers about how satisfied occupants are with the interior environment of the building and serves as a diagnostic tool if problems exist.
Buildings not following the B3Guidelines are also welcome to participate in the SPOES project for a fee (see Fee Schedule) that covers administrative, analytical, and reporting costs.
If you would like the SPOES team to collect and analyze additional IEQ data, we have developed several IEQ modules. Each module contains additional specific questions that provide an in-depth analysis of an IEQ category. See IEQ Modules in sidebar.